If you forgot your password and can't sign in:Īsk another global admin in your business to reset your password for you. It uses your alternate contact info to verify you're the right person to reset your password. Now sign in again: type your user name > Next > and then select Forgot password.įollow the steps in the wizard to reset your password. Sign out: select your name in the upper right corner > Sign out.
Under Contact details, double-check that your Alternate email is accurate and that you've provided a mobile phone number. Select your name (icon) in upper right corner > My Account > Personal Info.
Use these steps if you forgot your password but you're able to sign in to Microsoft 365 because, for example, your password is saved in your browser: In the admin center, go to the Users > Active users page.Įnter an email address the user can get to, so they receive the new password, and follow up with them to make sure they got it. Less work for you! To learn how, see Let users reset their own passwords in Microsoft 365. This way you don't have to manually reset passwords for your users. We strongly recommend that you set up self-service password reset. If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365. On the Active users page, select the user and then select Reset password.įollow the instructions on the Reset password page to auto-generate a new password for the user or create one for them, and then select Reset.Įnter your email address to get the new password, and then send to the user's alternate email address or give it to them in person. In the Microsoft 365 admin center, go to the Users > Active users page. Follow these steps to reset the password. When a user requests a new password, you'll receive a password reset request in email. Steps: Reset a business password for a user If you're still having problems with your machine after you change your password, consider using the Startup Repair tool and doing a full reset. Now that you know how to change your password, check out our guide on how to change your desktop background in Windows 10.
Check out our guide for how to password protect a folder in Windows 10, and below for more tips. We hope that you've learned everything you need to know about how to change your password in Windows 10.
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